The commissioning of the distributed control system project proceeded following the manual restoration of the power modules at customer’s site.
Who the client is...
The company ranks amongst the top publicly listed companies in India with 77 years of its existence. Today, it has evolved into a leading diversified player with leadership presence across many sectors.
It is a leading global producer of Viscose, Diversified Chemicals, Linen Yarn and Fabrics producer in India with 43000+ employees, 247,000+ shareholders, society, and customers.
Type of service and challenge
Service: Installation, commissioning and restoration.
Challenge: Upon powering on the DCS, 8 out of 10 modules experienced massive failures, resulting in a six-month delay in delivery. This delay caused downtime for the main machine, necessitating heavy charges to be paid to the customer as per the bank guarantee.
Approach and Solution
Despite the unexpected scenario where eight modules experienced significant failures, calmly addressed every issue that arose. With the customer’s permission, opened the damaged modules there itself on site and proceeded to restore them on a component level.
To accomplish this, we arranged and gathered the required spares/components from various locations across India, utilizing our network. Ultimately, successful repairs were completed for seven modules.
Result and Outcome
Result: Within one week, the machine was operational and functioning efficiently, followed by the completion of the commissioning process.
Outcome: Received special appreciation from the customer for delivering exceptional and innovative work.